Shipping & Returns

Sending the package

As a general rule, packages are shipped within 48 hours of receipt of payment, via courier with tracking number and unsigned delivery. Whichever shipping method you choose, we will provide you with a link so that you can track your order online .

The shipping costs include the handling and packaging costs as well as the shipping costs. The handling charges are fixed, while transport costs may vary depending on the total weight of the package. We recommend that you combine all your items into one order. We cannot combine two different orders, and shipping costs are calculated for each individual order. We are not responsible for damage to your package after shipping, but we do our best to protect all sensitive items.

The boxes are large and your items are well protected.

Returns

Returned 14 days against calculation of the return costs to the client and the realized or precious metal compliant items will not be returned, as the differences in the quotation of the metals are determined by the official markets, whose quotation in no case depends on the will of the seller.